IBM 2011 Global Commuter Pain Survey

This report, the fourth annual one that IBM has produced, attempts to gauge drivers’ perception of how traffic affects them based on factors such as stress, anger, health, and performance at work or school. More than 8,000 drivers (approximately 400 per city), from 20 cities around the world, were surveyed in their native languages, without identifying IBM as the survey’s sponsor. The following 20 cities were picked for the survey from among the world’s top 65, in terms of size and economic activity: Bangalore, Beijing, Buenos Aires, Chicago, Johannesburg, London, Los Angeles, Madrid, Mexico City, Milan, Montreal, Moscow, Nairobi, New Delhi, New York City, Paris, Shenzhen, Singapore, Stockholm, and Toronto.