General Knowledge
Tri Basuki Joewonoa and Hisashi Kubota
Parahyangan Catholic University, Bandung (Indonesia)
Published in
Submitted by
Peter Midgley, gTKP
Related theme(s)
Urban Mobility
Asia (AS)

Exploring Public Perception of Paratransit Service Using Binomial Logistic Regression

Knowledge of the market is a requirement for a successful provision of public transportation. This study aims to
explore public perception of paratransit service, as represented by the user and non-user of paratransit. The
analysis has been conducted based on the public’s response, by creating several binomial logistic regression
models using the public perception of the quality of service, quality of car, quality of driver, and fare. These
models illustrate the characteristics and important variables to establish whether the public will use more
paratransit in the future once improvements will have been made. Moreover, several models are developed to
explore public perception in order to find out whether they agree to the replacement of paratransit with other
types of transportation modes. All models are well fitting. These models are able to explain the respondents’
characteristics and to reveal their actual perception of the operation of paratransit. This study provides a useful
tool to know the market in greater depth.