In the present time, with technological advancements gaining popularity numerous services have migrated to online platforms, resulting in reduction of the infrastructural requirements to a large extend. A similar shift in bus ticketing systems is imminent. The COVID-19 pandemic has also brought to light the need for contactless ticketing and presented a vital opportunity to create a seamless ticketing system for public transport in India. Through this blog, we investigate the pressing need for a digital ticketing system in India.
The article is available on the WRI India website and by clicking the link below: